Useful information about your holiday in Merano

• Prices are intended per person/day, including our wellness services and VAT.
• The indicated prices are valid for occupancy of at least 2 persons in a double room.
  
• The price also includes our Pienzenau feel-good services.
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The tourist tax is € 3,40 per person and day from the age of 14.

• Double room Classic with bed & breakfest - € 195,00 per day (including half board € 240,00).
• Double room Superior Elegance with bed & breakfest - € 205,00 per day (including half board € 250,00).

• Breakfast buffet from 7.30 to 11.00
• Lunch from 12.30 to 13.30 (not included in the price)
• Afternoon homemade sweets and pastries from 14.00 to 17.00
• Dinner from 19.00 to 20.30 (not included in the price)
• The price for an evening 5-course gourmet menu in our restaurant is € 50.00 to € 60.00
• On request: gluten-free, lactose-free, vegetarian and vegan dishes
• You can also choose individual dishes from the gourmet menu

If you book our gourmet menu every day, you will receive the special half-board price of € 45,- per person/day (only possible for direct bookings).

If you book the room with half board, the extra charge is € 45,00 per person/day.

Ensure yourself a culinary delight:

• Princely breakfast buffet from 07.30 to 11.00 a.m.
• Restaurant: small lunch menu between 12.30 and 13.30 (not included in the price).
  
• Afternoon homemade sweets and pastries from 14.00 to 17.00
• 5 course Gourmet Dinner from 19.00 to 20.30 o'clock.
  
• Rose Gala Dinner or culinary theme evenings weekly.
• On request: gluten-free, lactose-free, vegetarian and vegan dishes.

• The price for an evening gourmet menu in our restaurant is € 59,00 to € 69,00 per person.
• Lunch à la carte between 12.30 and 13.30.
• Dinner à la carte between 19.00 and 20.30.

• Well-behaved dogs are welcome and have access to the bar, lounge and terrace (€ 23,00 per day without food).
• Our staff will be at your service when it comes to cleaning your room - please just let us know and we will tidy up the room while you are away
• We thank you for your understanding that your four-legged friend is not allowed in the dining and wellness areas or our sunbathing area in the garden.
• Please keep your dog on a lead in the hotel area.
  

Discounts cannot be combined with other discounts such as packages, arrangements, birthday gifts, specials and offers.

We will gladly arrange a special and indiviual family price for you. 

The children's prices apply when occupied by 2 adults in a double room or suite.

• 0 - 3 years-> 100% discount
• 3 - 15 years -> 50% discount
• from the age of 15 -> disocunt
  

Each of our rooms is individually designed. The images used are for reference purposes only.

• To guarantee the booking, we ask you to provide your credit card details with expiration date (Visa, Mastercard, Carta Sì)
• or a deposit by bank transfer:

Our bank coordinates
Südtiroler Sparkasse - Merano - branch Obermais, IBAN - IT 91 S 06045 58591 00000 0450001, BIC - CRBZIT2B021).

The Italian hotel contract conditions generally apply. However, we have made a change in the cancellation conditions for the benefit of our guests.

• Up to 7 days before arrival a free cancellation is possible.
• Up to 3 days before arrival, 50% of the tour price will be charged.
• Up to 1 day before arrival 80% of the tour price will be charged.
• If you cancel or do not arrive until the day of arrival, 90%. The travel price as a cancellation fee; always on condition that we do not succeed in reselling the room.

This rule only applies to direct bookings (portals are excluded).

We recommend you take out a holiday cancellation insurance policy. The all-important forms are available HERE.

• Check-in from 15.00
• Check-out until 11.00.
• In case of arrival after 19.00 o'clock we kindly ask for short telephone notification.